Work for Soomo

Founded in 2004, Soomo Learning is a growing web-based academic publishing company currently residing above bustling Pack Square in downtown Asheville, NC. We publish web-native, interactive learning resources developed by our editorial team, and augment and web-enable content from other publishers too. As the work ahead of us grows, it's time to add some members to our small, close-knit development team! We are all passionate about transformative learning and enjoy working at an organization which allows us to develop excellent learning resources and provide exceptional service. We strive to keep all of our processes lean, test-driven, and rapidly iterating based on real-world use.

Our Offices

We are on the second and third floors of a 100-year-old building on the main square in downtown Asheville, NC. Asheville is a remarkable city known for mountain biking, live music, whitewater, buskers, amazing food, local brews, crafted chocolate, organic everythingcrafts, and affordable, hip living

The following positions are currently available with Soomo:



Instructor Support Specialist

Soomo is looking for the right person to add to our Instructor Support team. Support Specialists function as advocates for instructors who teach with our web-native, interactive textbooks in their college courses. 

About Courseware Support

Supporting a course intended for students is an iterative process, with each new term and new school giving us insights into how to better tailor our tools and features for the instructors and students. Leading this process requires an understanding not only of the student's perspective, but also of the challenges of teaching a general education course to non-majors. We give special attention to the needs of online and at-risk learners who benefit greatly from the inclusion of student success elements and frequent self-checks, as well as how to help their instructors assist these students. Courseware support includes: 

  • Creating and maintaining courses for student use
  • Evaluating instructional strategies
  • Managing the development of new content, features, and courses
  • Providing custom reports on student activity
  • Analyzing student use data from surveys and reports
  • Answering and clarifying instructors' questions or expectations about how to teach with a webtext
  • Providing support for faculty at many schools
  • Developing training materials for students and faculty

Position Requirements

This is a full-time position in a small, collegial company. 

Location: Our downtown office located in a 100-year-old building right on Pack Square in Asheville, North Carolina

Minimum Education Required: A bachelor's degree in an introductory discipline or equivalent experience; master's preferred

Starting salary: $35-45K, commensurate with experience

The following skills and attributes are highly desired:

  • Has some teaching experience (for example, working as a TA, adjunct instructor, high school teacher or tutor, etc.)
  • A willingness to take ownership of the courseware support process, balanced with a readiness to benefit from the experience we’ve gained over the last several years in how to build and support exceptional courseware
  • Demonstrates excellent communication skills and isn't afraid to ask questions
  • The ability to engage with statistics to analyze student and instructor usage patterns, and an inquisitive spirit for finding anomalies and chasing down explanations
  • A willingness to work with faculty at many institutions who are new to active learning courseware and analytics-driven intervention
  • Because we create and support web applications, we use numerous tools in our development process, and a certain amount of familiarity with modern web technology is assumed

Bonus points if you have:

  • Experience teaching online, in community colleges, or in open-enrollment institutions
  • Insight into where students struggle in intro courses, why they struggle, and ideas for how to help
  • Worked at high levels in customer support

 If you feel this opportunity is a great match for your skills and passions, please email jobs@soomolearning.com a copy of your resume and a cover letter explaining why you think Soomo would be a good fit for you.


Intern Opportunities

Soomo is looking for great interns! Interns assist in creating forthcoming webtexts either by reviewing them or assisting in the development process.  All webtexts support introductory general education courses such as Introduction to Psychology, U.S. History, American Government, English Composition, and Introduction to Natural Sciences, to name a few. An ideal candidate enjoys learning and has an interest in learning new things.

Responsibilities may include:

    • Reviewing webtexts to provide feedback on the user learning experience as well as editorial suggestions
    • Working with our Tech team to review upcoming improvements or feature development
    • Keeping the office stocked with groceries and supplies
    • Jumping into any project where we need an extra hand

Position Requirements

This is a part-time position in a small, collegial company with a weekly commitment ranging from 20-30 hours.  Candidates must be detail and methodical-minded individuals who enjoy learning.

Location: Our downtown office located in a 100-year-old building right on Pack Square in Asheville, North Carolina

Minimum Education Required: A bachelor's degree in an introductory discipline, communication, or equivalent experience

Starting salary: $15/hr

The following skills and attributes are highly desired:

  • Has some teaching experience (for example, working as a TA, adjunct instructor, high school teacher or tutor, etc.)
  • Demonstrates excellent communication skills and isn't afraid to ask questions
  • Has an interest in learning new things

 If you feel this opportunity is a great match for your skills and passions, please email jobs@soomolearning.com a copy of your resume and a cover letter explaining why you think Soomo would be a good fit for you.

Soomo Learning is an Affirmative Action / Equal Opportunity Employer.