Content Production Editor

Asheville, NC | Remote eligible

Do you have a razor-sharp eye for detail? Do you find satisfaction in solving puzzles or math problems? Do inconsistencies in text or graphics make you shudder? If so, we want to talk to you about joining the production team at Soomo!

Role

Soomo Learning’s production team performs the rigorous, complex work of preparing all of our content for publication. Our thorough production processes—from coding to copyediting to QA—are essential to providing a smooth learning experience for the busy students who rely on our courseware. The Content Production Editor works closely with other members of the production team to edit instructional content and ensure it is as clear and accurate as possible.

This is a remote eligible position. Currently, the following states have been approved for remote work outside of our headquartered state of North Carolina: AZ, CO, GA, IN, MA, NM, NV, NY, OR, RI, SC, TN, TX, and VT.

Responsibilities

  • Reviewing and correcting webtext content—including text, tables, charts, and various interactive features—to ensure quality, integrity, and conformity to Soomo editorial policies, accessibility standards, and style standards; this includes (but is not limited to):
    • performing light fact-checking and flagging information that needs to be confirmed or cited
    • quickly familiarizing yourself with individual webtexts so you can consider the big picture while reviewing changes
    • recognizing when a passage is confusing or needs additional work and offering ideas for how to improve it
    • proofreading and participating in other content checks to ensure quality and integrity of webtext prior to publication
  • Assisting with the production and publication of college learning resources; this includes (but is not limited to):
    • coding custom features using markup languages like HTML and JSON
    • testing functionality on web and mobile
    • checking content for accessibility
  • Coordinating with development editors and editorial management (via Slack, Zoom, Google Docs comments, carrier pigeon, etc.) to revise content as necessary
  • Juggling multiple projects and tasks while maintaining a cool head under deadline pressure
  • Helping organize, improve, and document production processes

Requirements

This is a mid-level, full-time position in a small, collegial company. Because we are nimble and constantly innovating, our daily work varies, and we are learning more every term about how to better support students. The one thing that doesn’t change is our commitment to radically improving the college course experience for tens of thousands of students each year.

We’re looking for someone with an interest in both the technical and editorial aspects of our work; the ability to comprehend, follow, and help expand detailed documentation on standards, processes, and protocols; and the wherewithal to perform complex, detail-oriented work under tight deadlines.

The following skills and attributes are highly desired:

  • A bachelor’s degree in any discipline
  • 3+ years of relevant experience
  • A sense of what makes writing engaging and clear
  • An ability to produce error-free work in a fast-paced environment
  • Exceptional attention to detail
  • Strong technical skills and an eagerness to learn new technologies and incorporate new skills and knowledge into daily work
  • Superior written and verbal communication skills
  • A willingness to ask questions

Bonus points if you have experience with:

  • HTML, XML, JSON, YAML, or other markup or programming languages
  • RegEx
  • Multi-cursor tools
  • Apple products
  • Business applications such as Slack, Jira, Asana, Trello, Height
  • Editorial/production work (copyediting, proofreading, graphic design, etc.)
  • Sarcasm

Compensation and benefits

  • Competitive compensation, commensurate with experience ($21–$30 per hour)
  • Three weeks of paid time off per year plus 10 paid holidays
  • 100% employer-paid health, vision, disability, and life insurance
  • 401K plan with 4% match

COVID-19 NOTICE

Soomo is committed to protecting the health and well-being of our employees, and we have been closely monitoring data on the coronavirus pandemic since the beginning of 2020. We have safety protocols in place for those who wish to work in the office.

How to apply

If you feel this opportunity is a great match for your skills and passions, please use the Apply Now button to share your résumé, cover letter, and salary requirements with our recruiting partner, Teamed.

EQUAL OPPORTUNITY EMPLOYER
Soomo Learning is most definitely an equal opportunity employer; we want applicants from diverse backgrounds. Throughout the hiring process, applicants are considered for all roles without regard to race, color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.