Work for Soomo

Since 2004, Soomo Learning has been creating high-quality, custom, interactive, digital textbooks for higher education. We launched with the objective to “create something that works better and costs less than a traditional textbook.” As we put our work to the test, we learned it takes much more than changing a textbook to improve student outcomes. Outcome improvement comes from careful attention to the problems at hand, collaboration, and iteration. Soomo Learning is an organization built to uncover the strategies and tools to best enable student success in any given course. Today, Soomo Learning provides a broad range of services, technology, and content development for the design, delivery, and improvement of online and blended learning courses.

At Soomo, people are the most important resource. We’re not just a team of great people, but a team of people who have chosen to invest our lives in creating online learning.


The following positions are currently available with Soomo:


Director of Learning Design


Full-Time Staff Position
Asheville, North Carolina

Are you a leader in learning design? Are you passionate about improving student outcomes and uncovering learning-design best practices? Does the opportunity to empower others to create remarkable, effective courses energize you?

Lead the design and development of learning products at Soomo Learning.

Role Overview:

The Director of Learning Design will oversee all learning products to ensure they meet the highest standards and continue to advance practices in learning design and client customer service. In this role you will be responsible for overseeing, teaching, and coaching a growing team of subject-matter-expert editors. This includes supporting the team in critically and creatively applying best practices as they develop, build, evaluate, and improve their courses. In addition, you will implement processes and coach team members to provide exemplary client customer service. The Director will successfully partner and guide client schools toward embracing well-founded design practices. There is also the opportunity to lead ongoing efforts to conduct, apply, and share original research. The Director of Learning Design is an integral position within the organization and is ultimately responsible for the management of effective people, processes, and practices.

Desired Experience and Qualifications:

  • 10+ years of relevant experience required
  • Leadership and client management experience highly preferred
  • Track record of successful application of learning methodologies, instructional practices, and design thinking in developing online learning
  • Strong core skills in outcome creation, alignment, and formative assessment
  • Ability to effectively lead, teach, and coach others
  • Ability to successfully manage and optimize projects and processes
  • Willingness to continually test assumptions and apply research in innovative ways
  • Excellent written and verbal communication skills
  • Master’s degree required in relevant field such as learning design, learning science, or cognitive psychology; PhD preferred.

How to Apply:

If you’re ready to join an exceptional team and continue advancing practices in digital learning, email Teamed at support@teamedforlearning.com and include your cover letter and resume. Please note, learning design samples and references will be requested during the interview process.


Custom Development Coordinator


Full-Time Staff Position
Asheville, North Carolina

Position Responsibilities:

  • Overseeing the development of new and existing webtexts that align with course competencies provided by partner institutions in higher education
  • Designing, curating, and editing content and assessments for publication as webtexts on the Soomo platform
  • Collaborating with internal and external stakeholders throughout the development process to ensure that webtext content is aligned with instructional goals and conforms to Soomo editorial guidelines and accessibility standards
  • Coordinating with all stakeholders on the release of new and updated webtexts
  • Monitoring webtext performance and suggesting updates to improve student learning and course success
  • Maintaining and developing processes to ensure the quality and integrity of each publication

Position Requirements:

This is an mid-level, full-time position in a small, collegial company. Because we are still nimble and constantly innovating, our daily work varies and we are learning more every day about how to better support students. The one thing that doesn’t change is our commitment to radically improving the college course experience for tens of thousands of students each year.

Because we create and support web applications, we use numerous apps in our development process, and a certain amount of familiarity with modern web technology is assumed.

Minimum Education

Bachelor’s degree required, Master’s preferred.

Minimum Experience

3–5 years’ experience managing multiple curriculum development projects

Starting Salary

Commensurate with experience ($65–$85K)

The following skills and attributes are highly desired:

  • Desire to facilitate student learning in an online environment
  • Demonstrated ability to manage multiple projects simultaneously
  • Ability to develop existing relationships with partner institutions
  • Strategic communication skills with the following goals: leading partner institutions to decisions that support student learning and keeping internal stakeholders adequately informed
  • Ability to think critically about tasks and make recommendations that improve the student experience
  • Strong copyediting skills with experience conforming to editorial and style standards
  • Demonstrated ability to produce error-free work in fast-paced environment
  • Exceptional attention to detail
  • Strong technical skills using software such as Word, Pages, and Excel and some familiarity with HTML
  • A willingness to learn new technologies and incorporate new skills and knowledge into daily work
  • A willingness to ask questions

How to Apply:

If you’re ready to join an exceptional team and continue advancing practices in digital learning, email Teamed at support@teamedforlearning.com and include a copy of your resume and a cover letter explaining why you think Soomo would be a good fit for you.


Development Editor


Full-Time Staff Position
Asheville, North Carolina

Position Responsibilities:

Developing a course webtext is an iterative process, with each new term and new school giving us insights into how to better teach course concepts. Leading this process requires a deep understanding of both the content itself and the challenges of teaching a general education course to non-majors. We give special attention to the needs of online and at-risk learners who benefit greatly from the inclusion of student-success elements and frequent self-checks. Specific responsibilities include:

Content Creation:
  • Analysis of discipline learning objectives and pedagogical challenges
  • Evaluation of instructional strategies
  • Project management on development of new content, features, and courses
  • Curation of remarkable, well-aligned text, illustrations, and video resources
  • Acquisition or production of new works of writing, illustrations, or videos as needed
  • Design of assignments emphasizing significance, relevance, and applicability of major ideas
  • Composition of pedagogically effective questions, in a variety of formats, to help students attend to key points throughout a course
  • Coordination with Soomo teams including Student Support, Sales, Software Development, Design, Production, and Permissions.
Courseware Support:
  • Analysis of student performance and institutional needs
  • Ongoing revision of assigned webtexts as a whole, and as tailored at specific schools
  • Demonstrations, training, and support for faculty
  • Development of training materials for students

Position Requirements:

This is a full-time position in a small, collegial company. Because we are still nimble and constantly innovating, our daily work varies and we are learning more every day about how to better support students. The one thing that doesn’t change is our commitment to radically improving the college course experience for tens of thousands of students each year. Because we create and support web applications, we use numerous apps in our development process, and a certain amount of familiarity with modern web technology is assumed.

Minimum Education

Bachelor’s degree required, Master’s or PhD preferred.

Minimum Experience

3 years’ experience in instructional design or development editing in higher education.

Starting Salary

Commensurate with experience ($60–$80K)

The following skills and attributes are highly desired:

  • Desire to facilitate student learning in an online environment
  • A willingness to manage all aspects of the webtext development and improvement process informed by the experience we’ve gained over the last 10 years in how to build exceptional courseware
  • A sense of what makes writing or video accessible and engaging as well as academically rigorous
  • The ability to engage with statistics to analyze student usage patterns and an inquisitive spirit for finding anomalies and chasing down explanations
  • A willingness to work with faculty at many institutions who are new to active learning courseware and data-driven intervention
  • Strong copyediting skills with experience conforming to editorial and style standards
  • Demonstrated ability to produce error-free work in fast-paced environment
  • Strong written and verbal communication skills
  • Exceptional attention to detail
  • Strong technical skills using software such as Word, Pages, and Excel and some familiarity with HTML
  • A willingness to learn new technologies and incorporate new skills and knowledge into daily work
  • A willingness to ask questions

Bonus points if you have:

  • Insight into where students struggle in intro-level general education courses, why they struggle, and ideas for how to help
  • A solid understanding of math and science at the introductory level and why these courses are included in the general education curriculum

How to Apply:

If you’re ready to join an exceptional team and continue advancing practices in digital learning, email Teamed at support@teamedforlearning.com and include a copy of your resume and a cover letter explaining why you think Soomo would be a good fit for you.


Instructor Support Specialist


Full-Time Staff Position
Asheville, North Carolina

Soomo is looking for the right person to add to our Instructor Support team. Support Specialists function as advocates for instructors who teach with our web-native, interactive textbooks in their college courses.

About Courseware Support:

Supporting a course intended for students is an iterative process, with each new term and new school giving us insights into how to better tailor our tools and features for instructors and students. Leading this process requires an understanding not only of the student’s perspective, but also of the challenges of teaching a general education course to non-majors. We give special attention to the needs of online and at-risk learners who benefit greatly from the inclusion of student-success elements and frequent self-checks, as well as how to help their instructors assist these students.

Courseware support includes:
  • Creating and maintaining courses for student use
  • Evaluating instructional strategies
  • Managing the development of new content, features, and courses
  • Providing custom reports on student activity
  • Analyzing student-use data from surveys and reports
  • Answering and clarifying instructors’ questions or expectations about how to teach with a webtext
  • Providing support for faculty at many schools
  • Developing training materials for students and faculty

Position Requirements:

This is a full-time position in a small, collegial company. 

Minimum Education Required

A bachelor’s degree in an introductory discipline

Starting salary:

Commensurate with experience ($35–$45K)

The following skills and attributes are highly desired:

  • Has some teaching experience (for example, working as a TA, adjunct instructor, high school teacher or tutor, etc.)
  • Has a willingness to take ownership of the courseware support process, balanced with a readiness to benefit from the experience we’ve gained over the last several years in how to build and support exceptional courseware
  • Demonstrates excellent communication skills and isn’t afraid to ask questions
  • Has the ability to engage with statistics to analyze student and instructor usage patterns, and an inquisitive spirit for finding anomalies and chasing down explanations
  • Demonstrates a willingness to work with faculty at many institutions who are new to active learning courseware and analytics-driven intervention. Because we create and support web applications, we use numerous tools in our development process, and a certain amount of familiarity with modern web technology is assumed.

Bonus points if you have:

  • Worked at high levels in customer support
  • Insight into where students struggle in intro courses, why they struggle, and ideas for how to help

How to Apply:

If you feel this opportunity is a great match for your skills and passions, please email jobs@soomolearning.com a copy of your resume and a cover letter explaining why you think Soomo would be a good fit for you.