FAQ
Have a question about working with Soomo?
Chances are it’s answered below!
How much does it cost to work with Soomo?
Our course design fee structure is unique. We don’t charge for it! That’s right, our course design process is free when you use our interactive textbooks.
The interactive textbooks cost $50 per student. Passkeys can be sold through your bookstore or directly from Soomo.
How long does a Soomo project take?
Answering this question precisely requres a little more information about what you are looking to accomplish in your course.
Generally, our process takes between 1-6 months to get the first version of your course live. After launch, we work with you throughout the year to continually improve the course.
Is Soomo accessible for everyone?
We are committed to making content that is accessible to all students and instructors. Our accessbility guide has been shaped by the criteria outlined in the WCAG 2.0 level AA standards of the Web Accessibility Initiative as well as Section 508 of the Workforce Investment Act, and enhanced further by feedback from BayFirst Solutions. We also undergo periodic audits including automated, manual, and functional testing by the SSB Bart Group.
If you have any questions, suggestions, or comments regarding our accessibility standards, please get in touch with us. We welcome your input. Please email us at hello@soomolearning.com.
How do you protect students’ privacy?
We protect and respect your students privacy and take it very seriously. For a comprehensive guide to our information security policies and procedures, contact us.
Do you have a mobile app?
Yes, you can access your textbook from anywhere!
Will Soomo integrate with our Learning Management System?
Yes! Soomo seamlessly supports single-sign-on access and gradebook integration with your school's learning management system.
Do you offer support for students?
Our support desk provides support directly to students. They can email, call, or live chat with us. We also provide a user guide and video tutorial to help students learn how to use their new interactive textbook.
Can’t find what you’re looking for?
Use the form below to ask us anything and we’ll get back with you as soon as possible!