We’re here to help! Reach out using any of the options below.
Click the Soomo Messenger (Intercom) button in the bottom right corner of any webpage. Leave us a message and we’ll reply within 24 hours (but usually a lot sooner).
We’re available Monday through Friday from 9 a.m. to 9 p.m. and weekends from 1 p.m. to 9 p.m. eastern time.
We’re checking our inbox Monday through Friday from 9 a.m. to 9 p.m. and weekends from 1 p.m. to 9 p.m. eastern time.
Student knowledge base
Visit our Help Center for answers to frequently asked questions and advice from the Soomo Learning team.
Webtext features videos
Check out our “Welcome to Your Webtext” playlist for short YouTube videos about key features.
Visit our accessibility page for our accessibility standards and reach out to our Assistive Technology Specialist.
Adopt a webtext
You can get in touch with us via email or by completing the Get Started form.
Get answers to frequently asked questions about Soomo and our courseware.
Contact our LMS Support Specialist for help with single sign-on and grade delivery.
We keep a close eye on our site and services. Any interruptions, planned or otherwise, will be noted on our system status page.