Support

We’re here to help! Reach out using any of the options below.

Adventures list

  • Soomo Messenger

    Click the Soomo Messenger (Intercom) button in the bottom right corner of any webpage. Leave us a message and we’ll reply within 24 hours (but usually a lot sooner).

  • Call Support

    We’re available Monday through Friday from 9 a.m. to 9 p.m. and weekends from 1 p.m. to 9 p.m. eastern time.
    (888) 240-0314

  • Email Support

    We’re checking our inbox Monday through Friday from 9 a.m. to 9 p.m. and weekends from 1 p.m. to 9 p.m. eastern time.
    support@soomolearning.com

For students

  • Student knowledge base

    Visit our Help Center for answers to frequently asked questions and advice from the Soomo Learning team.

  • Webtext features videos

    Check out our “Welcome to Your Webtext” playlist for short YouTube videos about key features.

  • Assistive technology

    Visit our accessibility page for our accessibility standards and reach out to our Assistive Technology Specialist.

For instructors

  • Adopt a webtext

    You can get in touch with us via email or by completing the Get Started form.

  • Adoption FAQ

    Get answers to frequently asked questions about Soomo and our courseware.

  • LMS support

    Contact our LMS Support Specialist for help with single sign-on and grade delivery.

System status

We keep a close eye on our site and services. Any interruptions, planned or otherwise, will be noted on our system status page.